Refund policy

Returns
We accept returns within 14 days of delivery. To be eligible for a return:

  • Item must be unused and in original condition
  • Item must be in original packaging
  • Proof of purchase is required

Certain items are non-returnable, including:

  • Personal care & hygiene products (for safety reasons)
  • Opened or used items
  • Final sale items

Refunds
Once your return is received and inspected, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow 5–10 business days for processing

Late or Missing Refunds
If you haven’t received your refund:

  • Check your bank account again
  • Contact your bank or payment provider
  • If still unresolved, contact us at: [your email here]