Refund policy
Returns
We accept returns within 14 days of delivery. To be eligible for a return:
- Item must be unused and in original condition
- Item must be in original packaging
- Proof of purchase is required
Certain items are non-returnable, including:
- Personal care & hygiene products (for safety reasons)
- Opened or used items
- Final sale items
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your bank or payment provider
- If still unresolved, contact us at: [your email here]